Man says Uber driver scammed him, charged him $165 cleaning fee for someone else's mess
07/31/2017 11:41 am PDT
By Michelle Quesada, WPTV
DELRAY BEACH, Fla. -- (WPTV) -- A Delray Beach man sounded off on social media after his one mile Uber ride home turned into a $165 cleaning fee. He claims his Uber driver ripped him off, submitting fake photos of vomit in his car after the ride.
There wasn't anything extraordinary about David Shoultz' Uber ride home in Delray Beach Monday night.
"We got to my house, got out, I tapped him [Uber driver] on the shoulder, 'thanks for the ride, have a goodnight," said Shoultz.
But the next day, Shoultz had a surprising charge.
"I see a $165 cleaning fee," he said.
Shoultz was confused about the fee.
"I was like, 'did I have dirty shoes or something?' " added Shoutlz.
He reached out to Uber support and what they emailed him made him sick.
"They forward me these two photos that don't look anything like car I rode in, but there was vomit everywhere," said Shoultz.
Uber drivers have to submit a picture anytime a passenger leaves a mess in the car so that they can be compensated for it. Then the rider is charged a cleaning fee. The problem is Shoultz said this wasn't his mess.
"This is not a mess, this is fraud," he said. "How do they know that photo is not just off Google somewhere?"
Shoultz said he tried to tell his side of the story.
"I think you're missing the point, like he, this is fraudulent. What he's doing is stealing from me and you're siding with him because he has a random photo," added Shoultz.
FULL STORY: Delray Beach man says Uber driver scammed him, charged him $165 cleaning fee for someone else's mess - WPTV